The help phone lines don't answer. I know it's only day two, but this is completely un sat. Went to the get started page and there is no tab to create a profile. I find this very disturbing and extremely inconvenient for the user. For individual and family I hit Get Started. Baltimore Sun said that you demonstrated a site to reporters. I clicked the Get Started and it took me to a log-in. Your worthless system is STilL down. Why is the plan benefits and cost such a secret.
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